How it works

From trial lesson to weekly progress note.

A timeline of what happens after you sign up. The whole flow is designed to fit around school, not the other way around.

You tell us what’s going on.

The intake form takes about 3 minutes. Year level, subject, what’s tripping your child up, what their school is currently working on, any prior tutoring experience.

If you don’t know what’s tripping them up, that’s also fine — we’ll figure it out in the trial lesson.
If they’ve had bad tutoring experiences before, tell us. We adjust the first match accordingly.

~3 minutes · no credit card required.

ii.

Lisa matches a tutor.

A real person reads your intake form and picks 2–3 tutors who’ve recently taught your child’s curriculum. You see their backgrounds, why we picked them, and pick from the shortlist.

We try to match by personality as well as subject — an outgoing tutor for a reserved student, or vice versa.
If none of the shortlist feels right, ask. We’ll send another round.

Usually within 24–48 hours of the intake form.

iii.

The free trial lesson.

30 minutes, no card required. The tutor introduces themselves, finds where your child is, and works through one topic from their current curriculum. After the lesson, you get a short note from the tutor describing what they noticed.

Roughly 70% of families decide to continue after the trial.
If you don’t want to continue, there’s nothing to cancel.
If you do, you pick the regular weekly time and choose a plan.

30 minutes, scheduled at a time that works for your child.

iv.

Weekly 50-minute sessions.

Same tutor every week. The tutor preps the session around your child’s current schoolwork — not generic curriculum content. Each session has a shared whiteboard, a recording, and lesson notes that stay in your account.

Sessions happen on a recurring schedule you choose — e.g. Tuesdays at 4:30pm.
Cancellations made more than 24 hours in advance go back into your monthly allowance.
You can pause for school holidays from the dashboard.

Recurring, 50 min, same time each week.

Sunday-evening progress reports.

Every Sunday, the tutor writes a short note for the parent dashboard. Not auto-generated — the tutor describes what they covered, what stuck, what didn’t, and what’s next.

The note is usually 4–6 sentences. Long enough to be specific. Short enough to actually read.
You also get the session recording, lesson notes, and any practice resources the tutor recommended.
Reports land in your email inbox by Sunday 8pm AEST — the team time-blocks Sunday afternoons for writing them.

Weekly · emailed Sunday evening.

That’s the whole flow.

The trial lesson is the only commitment we ask for. If it’s not the right fit, you walk away — no credit card was given.

Book a free trial lesson →